Insurance & Technology: Insurers Warm to Flexible Technology Architecture

Some choice quotes from the above named article...  You can find it here
O'Connell suggests. "Senior business executives are sitting down and asking questions about the architecture that this new platform will be built on and asking for assurances that three years down the road we will be able to reuse the platform and architectural components and be able to give them the flexibility they need," O'Connell says. "They really want to understand." 

The former Hartford Life CIO says that in the past the company found value in the flexibility granted by letting the company's various businesses go their own ways with regard to technology decisions. But even though flexibility may be more important than ever, he adds, as the businesses have matured scale and efficiency have become more important.

suggests Infosys' Mohan. "Technology modernization cannot be justified on the basis of technical merit alone," he says. "There has to be significant business upside for modernizing or re-architecting to be approved." 
Hartford P&C CTO Kim identifies four layers of enterprise IT that the committee considers: infrastructure, platforms, applications and business architecture. "The trick is understanding which of those layers is appropriate for different services. In some cases it's a shared platform, but the application might differ between life and P&C," he explains. "That's the art -- not science -- that we're grappling with right now."