The 11 Laws of Systems Thinking...

  1. Today’s problems come from yesterday’s solutions.
  2. The harder you push, the harder the system pushes back.
  3. Behavior grows better before it grows worse.
  4. The easy way out usually leads back in.
  5. The cure can be worse than the disease.
  6. Faster is slower.
  7. Cause and effect are not closely related in time and space.
  8. Small changes can produce big results – but the areas of highest leverage are often the least obvious.
  9. You can have your cake and eat it too – but not at once.
  10. Dividing an elephant in half does not produce two small elephants.
  11. There is no blame.
7 minute read at Thought Exchange

The Attention Merchants by Tim Wu.... Highly recommended!

“As one might gather from a painting of him scowling in a tall stovepipe hat, Day saw himself as a businessman, not a journalist. ''He needed a newspaper not to reform, not to arouse, but to push the printing business of Benjamin H. Day.''

Day's idea was to try selling a paper for a penny - the going price for many everyday items, like soap or brushes. At that price, he felt sure he could capture a much larger audience than his 6-cent rivals. But what made the prospect risky, potentially even suicidal, was that Day would then be selling his paper at a loss. What day was contemplating was a break with the traditional strategy for making profit: selling at a price higher than the cost of production. He would instead rely on a different but historically significant business model: reselling the attention of his audience, or advertising. What Day understood-more firmly, more clearly than anyone before him-was that while his readers may have thought themselves his customers, they were in fact his product.” 

― Tim Wu, The Attention Merchants: The Epic Scramble to Get Inside Our Heads

Evan Greenberg stepping down from the board Coca Cola to focus as chief executive officer of insurer Chubb Ltd...

Greenberg joined ACE in 2001 having left AIG ( then headed by his father) at the age of 45. By 2004 he was CEO and has overseen 15 major acquisitions. In 2010 a major purchase saw ACE become one of the US biggest crop insurers wile a 2013 purchase saw the insurer become one of the major auto insurers in Mexico. It’s not yet known whether Greenberg’s move is to help with the insurance giant’s digestion, or whether it’s still hungry.